SCOPE OF APPLICATION / AMENDMENTS TO GTC / FOREIGN LANGUAGE VERSIONS / CONTRACT LANGUAGES
All services [“Services”] offered in the e-Arenaa app are always and exclusively provided on thebasis of the currently valid version of the e-Arenaa terms and conditions. Other user conditions arenot recognized and their use is hereby rejected. With his registration, the user agrees to the following terms and conditions.
References to the validity of legal regulations are only used for clarification purposes. Even without such a clarification, the statutory provisions apply unless they are directly changed or expressly excluded in these terms and conditions.
1.2 Changes to Terms and Conditions
e-Arenaa reserves the right to change its terms and conditions at any time. In the case of an ongoing contractual relationship, e-Arenaa will send the changed terms and conditions to the user by email at least 6 weeks before they come into force with the note that the user has an extraordinary right of termination. If the user does not execute his extraordinary right of termination within 30 calendar days after receipt of the notification of the change to the terms and conditions in writing, the changed terms and conditions will also apply to and become part of the current contractual relationship between e-Arenaa and the user with effect from this point in time.
The currently valid version of the e-Arenaa terms and conditions is also available at any time at www.e-Arenaa.com/Nutzungsbedingungen .
1.3 Foreign language versions
The same words can have different meanings in different legal systems. In non-German versions of these terms and conditions, the German legal meaning of the corresponding words is decisive.The German language version of this agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.
1.4 Contract languages
The final contract is in German. The English version of the contract is only provided for non German speaking German citizens.
2. HEADINGS / IMPORTANT DEFINITIONS
All headings in these terms and conditions serve only for easier readability and have no influence on the meaning and interpretation of the individual regulations.
2.2 Important definitions
The user is to be regarded as a consumer within the meaning of §13 of the German Civil Code (BGB), insofar as he orders or commissions services for purposes that predominantly, i.e. to more than 50%, can’t be attributed neither to his commercial nor his independent professional activity.
Written form for declarations also means declarations that are sent by fax or email.
“Match” means a “one-on-one” or “two-on-two” game between two registered human users of e- Arenaa, regardless of the respective video game and tournament use.
3. CONTRACTUAL PARTNERS / SUBJECT MATTER
3.1 contractual partners
The provider of the services of e-Arenaa and thus contractual partner of the user is
80799 Munich, Germany
The full contact details of the provider are also available at any time in the imprint at www.e- Arenaa.com/impressum.
The services of e-Arenaa are aimed exclusively at consumers with full legal capacity who are resident in a country that can be selected during the registration process. If the user provides incorrect information about their place of residence when registering (see section 4), e-Arenaa has the right to appeal against the user’s contract. Further rights remain unaffected.
3.2 Subject matter of the contract
e-Arenaa offers its users, after appropriate registration (see section 4) and, if necessary, under other conditions (see section 6) with the e-Arenaa app, the opportunity to play various games of skill on the Internet with opportunities to win, possibly according to different modes ( eg “one-on-one”, “tournament”) for certain video games (PC, console). There is the possibility for the user to measure his skill for certain video games with other users in a “sporty” competition between people for a certain profit turnover. The winning stake is a separate ticket on our platform. e-Arenaa offers users the appropriate online platform to compete against each other in the described competition and to carry it out, which are related to the execution and handling of a competition. Certain e-Arenaa services are chargeable for prize players.
4. REGISTRATION / CONCLUSION OF USER AGREEMENT / SPECIAL OBLIGATIONS OF THE USER / SCOPE OF USE / NO TRANSFER
In order to be able to use the services in the e-Arenaa app, the user must first register with a user account at e-Arenaa. Registration is free of charge for the user. The user has no right to register. e- Arenaa has the right to refuse any registration of a user without giving a reason.
When registering, the user must use the input mask provided and submit complete, truthful and current information. Subsequent changes to the information must be updated by the user in his user account immediately.
In particular, registration is only permitted if: ● the user has not already created or used an e-Arenaa user account;
● the user has not previously been prohibited from using the e-Arenaa services or his previous user account has been blocked;
● the user has full legal capacity according to the legislation of the country in which he is resident;
● the user is not prohibited from using the services of e-Arenaa under the law of the country in which he or she has his habitual residence or domicile; the user is not a professional e-athlete or has not been in the past.
e-Arenaa is entitled to check the requirements for registration at any time and without cause. The user is obliged to cooperate, in particular by submitting suitable evidence upon request by e-Arenaa. If the user does not comply with his duty to cooperate, e-Arenaa has the right to delete the relevant user account and to block the user (see section 8.2.2).
When registering, the user must enter a user name (PSN ID) that is visible to all e-Arenaa users. The user has to choose a username that does not violate laws, morality or the rights of third parties. In addition, when registering, the user must provide his first and last name, date of birth and nationality as well as his Xbox live ID and / or Playstation ID. In addition, depending on the video game, he also has to provide his “Epic Games ID”. It is also mandatory that the user has a valid email address which he hast to provide when registering. At its own discretion, e-Arenaa can check compliance with these obligations by the user at any time and, in the event of a violation, request a change of the user name from the user or change it itself. In serious cases, e-Arenaa can also delete the users corresponding user account and block the user (see Section 8.2.2).
The user has to choose a personal password when registering. The password may not be passed on to third parties and must be chosen in a way that protects the user’s account against unauthorized access by third parties. e-Arenaa generally recommends choosing a password therefore, that is at least 8 characters long and contains numbers, special characters, small and capital letters.
When registering, the user has to assign a secure password for his user account. The user must keep the password secret and protect it from access by third parties. If the user becomes aware of any unauthorized use of his user account, he must notify e-Arenaa of this immediately by sending an e-mail fax or letter.
The user exempts e-Arenaa from all claims by third parties that are raised against e-Arenaa due to an intentional or grossly negligent breach of the obligations during the registration process. The user also has bear to the necessary legal defense costs of e-Arenaa which are linked to the claims of third parties.
4.2 Conclusion of a license agreement
Before completing the registration process, the user is obliged to check his details and to correct any input errors. The registration process is completed by the user clicking the “Register” button. This represents a binding offer by the user to conclude a usage contract with e-Arenaa. The offer can only be submitted and transmitted if the user accepts these terms and conditions of e-Arenaa by clicking on the “Accept Terms and Conditions” button and thereby includes them in his offer.
e-Arenaa will then send the user an automatic confirmation of receipt by email in which the users registration is listed again and an activation code is included. After the user has entered and activated the activation code in the e-Arenaa app, the user account is activated and can be used by the user as a player.
4.3 Special obligations of the user
When using the services of e-Arenaa, the user must observe all laws that apply in the respective federal state of his habitual residence or place of residence. e-Arenaa assumes no liability for the legal admissibility of its services.
4.4 Scope of use
The user can use the services offered by e-Arenaa. e-Arenaa can link its use to certain requirements, such as Minimum age and special rules of the game.
The users right to use is limited to the current state of technology. Use restrictions can also arise (temporarily) at any time due to technical malfunctions or maintenance work.
The user is responsible for the compatibility and suitability of the hardware and software used, as well as the internet connection for e-Arenaa.
4.5 No transfer
The usage contract or the user account or rights arising therefrom can only be transferred to a third party with the written consent of e-Arenaa.
e-Arenaa assumes no liability for technical failures which drive of the sphere of the player or third parties. This includes in particular, but not exclusively, the failure of the game console, inadequate internet connection, the interruption of the internet connection, technical errors in the console networks, malfunctions due to maintenance work, etc. If there is a disruption during a tournament that lays in the sphere of e-Arenaa, for example due to technical problems at e-Arenaa itself, the affected participants, regardless of the tournament placement, will get a refund for the tournaments-ticket. This does not apply to participants who have already been eliminated from the tournament at the time of the disruption. The users do not have any further claims.
Should there be a conflict between the participants of a tournament, e-Arenaa is entitled to make a decision on a case-by-case basis at its discretion. The decision will be made on the basis of the information available and the details of the participants concerned. If the conflict cannot be resolved or if the decision to allow a participant to continue in the tournament after weighing up the information available appears to be inequitable, e-Arenaa is entitled to remove the participants involved from the tournament and refund them the purchased price for the ticket in the form of a credit. A refund of the purchase price for the ticket is excluded if there is reasonable suspicion or if the suspicion is substantiated that the participant involved has manipulated the game.
4.7 Newsletter registration
The user has the opportunity to receive the current newsletter from e-Arenaa. Advertising measures from e-Arenaa can be included in the newsletter. Registration only takes place with the consent of the user. Therefore the so-called “double opt-in” procedure is used. If a newsletter registration is desired, the user must first enter his e-mail address in the corresponding field to which the newsletter is to be sent and clearly state his will to receive it by ticking the box. In a second step, he is then sent a confirmation email in which the user is again expressly asked whether he wants to receive the newsletter. If the receipt is unwanted, the e-mail contains a corresponding link under which the user can unsubscribe from the newsletter. Registration for the newsletter is not a prerequisite for using the e-Arenaa app. The newsletter can be canceled at any time by sending an informal message to e-Arenaa.
5. SPECIAL CONDITIONS
For the full use of the services of e-Arenaa as a user, it is necessary that the user has provided the information required during registration. Participation in tournament games is with costs.
5.2.1 Coin acquisition
After successful registration, the user can purchase coins to participate in a chargeable tournament. These coins serve as authorization to participate in the tournament selected by the user. The purchase of coins is chargeable. e-Arenna may revise the pricing for Virtual Items at any time.
The user pays via the so-called “in-app purchase” and is forwarded directly to the app store when purchasing the coins. Payment is then made using the payment methods specified there.
e-Arenaa reserves the right to demand reimbursement of any costs (e.g. costs for return debits) arising from the non-smooth payment of funds from the user.
5.2.3. Purchase price
The purchase price for coins is for:
– 100 coins 0.99 EUR
– 530 coins 4.99 EUR
– 1,100 coins 9.99 EUR
– 2,250 coins 19.99 EUR
– 3,350 coins 29.99 EUR
– 5,500 coins 49.99 EUR
5.2.4. Conversion of coins
The coins cannot be converted into real money.
This also applies to coins that have already been purchased.
5.3 Tournament participation
By purchasing tickets virtually, the user takes part in a tournament organized by e-Arenaa. The tournament rules listed under point 16 must always be observed. e-Arenaa reserves the right, if the user fails to comply with the tournament rules, to remove the user from the tournament and to block the user’s account.
The detailed game and tournament rules can be found under point 16.
Professional e-athletes are prohibited from participating in tournaments organized by e-Arenaa.
5.4 Payment modalities
5.4.1 Withdrawal Terms
As soon as the user is on one of the award-winning seats, they are given the opportunity to enter their bank details (Name of bank, IBAN, BIC). These mandatory fields must be filled in correctly. If these data are not entered correctly by the user, e-Arenaa reserves the right to block the payout and to claim processing fees.
If the payment conditions are met, payment will be made at the latest within 30 calendar days after receipt and examination of the user’s payment request. The specific amount will be transferred to the payment address (e.g. bank account) stored by the user at e-Arenaa, with the effect of discharging the debt for e-Arenaa.
5.4.3 Bonuses, other special payments
The user has no right to ask for a payoff of any bonuses and deposits granted as entry into the game from promotions, raffles, or bonus systems. In these cases, the user of e-Arenaa will be informed accordingly during the deposit process or the participation in the promotion that the amount of money will only be credited to the virtual coins or ticket purchase and does not give rise to any claim for payment.
5.4.4 Statute of Limitations
The payment claim is subject to the regular limitation period of § 195 BGB. The statute of limitations begins at the end of the year in which the payment claim became due.
5.4.5 Legal legitimation check
e-Arenaa has the right to make the payment of bonuses to the user dependent on a legitimation check for security reasons. In this case, the user is obliged to provide a copy of proof of identity (e.g. Identity card or passport) to e-Arenaa, as well as to pass a test (e.g. holding up a randomly generated code) to verify identity.
5.5.1 Prerequisites for participation
To participate in the tournament, the user needs a user account under e-Arenaa.
The video games offered under e-Arenaa must be legally purchased by the user himself. The liability of e-Arenaa for video game failures is excluded, except that these failures are beard to gross negligence or intent on the part of e-Arenaa.
The user is responsible for ensuring that the hardware, software and internet connection used are suitable for the e-Arenaa app. Any liability on the part of e-Arenaa for the failure of hardware or software of the user or his internet connection is excluded, except that these failures are beard to gross negligence or intent on the part of e-Arenaa.
5.5.2 Participation restrictions
e-Arenaa reserves the right to limit the number of participants in tournaments, including time limits.
5.5.3 Conclusion of a service contract (execution of a match)
The contract is accepted by e-Arenaa, in which e-Arenaa makes the respective ticket available to the user. The fulfillment of the service ordered by the user from e-Arenaa begins with the admission of the user to the tournament and ends with its end.
The selected ticket price is immediately deducted from the user’s payment method left in the app store.
After the tournament has ended, e-Arenaa pays the first three users of the respective tournament the premium set by e-Arenaa before the start of the tournament.
5.5.4 Aborted Match
If a user does not start a binding match or if he breaks off the match, the match is considered lost for this user. The other user enters the next round.
If the match is prematurely canceled due to a technical malfunction for which none of the users is responsible, the user in charge at the time the match was canceled is the winner. If the winner cannot be determined, a rematch will be requested. The users have no further claims against e- Arenaa for the canceled match, in particular for compensation.
5.6 Prohibitions of Abuse
The user is prohibited from any misuse and any attempt at fraud under e-Arenaa. In particular, it is prohibited:
● Deliberate disclosure of incorrect or incomplete information during or after registration; the use of multiple user accounts; any manipulation of match results, e.g. by using cheats or other impermissible aids; deceiving other users (fellow players); exploiting any security gaps in the e-Arenaa app or in the video game.
6. PERFORMANCE DELAYS / PERFORMANCE TIME
6.1 Delays in performance
e-Arenaa is not responsible for service delays due to force majeure or extraordinary and unforeseeable events (such as terrorist attacks, strikes, lockouts and other industrial unrest, confiscation, total or partial failure of subcontractors, pandemics or epidemics or other circumstances unless e-Arenaa has expressly assumed the procurement risk or a delivery guarantee in exceptional cases). Such events entitle e-Arenaa to postpone the corresponding performance for the duration of the hindering event. e-Arenaa will immediately notify the user of the (temporary) unavailability of the service. In the aforementioned cases, e-Arenaa also has the right to withdraw from the contract, provided it is not just a temporary impediment to performance.
6.2 Time of performance
Unless otherwise agreed, the provision of services by e-Arenaa begins with the activation of the user account or admission of the user to a tournament.
7. REVOCATION INSTRUCTIONS / SAMPLE REVOCATION FORM
7.1 Cancellation policy
The following instruction on the right of withdrawal only applies to users who are consumers and citizens of a country within the European Union:
Beginning of the cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us,
by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
In order to meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawal:
If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. If you have requested that the services should commence during the cancellation period, you have to pay us a reasonable amount, which corresponds to the proportion of the services already provided up to the point in time at which you informed us of the exercise of the right of cancellation with regard to this contract compared to the total scope of the services provided for in the contract.
End of revocation
7.2 Model withdrawal form
If you want to cancel the contract, please fill out this form and send it back. At
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*) Ordered on (*) / received on (*) Name of the consumer (s) Address of the consumer (s) Date, signature of the consumer (s) (only when notified on paper)
(*) Delete where inapplicable
8. CONTRACT DURATION / CANCELLATIONS / LEGAL CONSEQUENCES OF TERMINATION
8.1 Contract duration
The usage contract between e-Arenaa and the user runs for an indefinite period.
8.2.1 Termination by the user
The user can terminate the usage contract with e-Arenaa at any time in writing, provided that the user is not in an ongoing match or has an unresolved ticket. The user’s right to extraordinary termination for an important reason remains unaffected.
8.2.2 Termination by e-Arenaa
e-Arenaa has the right to terminate the user contract at any time without giving any reasons. The cancellation of the contract must be done in a writing (e-mail, fax, letter).
In case of a cancellation of the contract from the side of e-Arenaa the contract ends after a two weeks period of notice. The legal consequences result from Section 8.3. The user has no further claims.
In addition, e-Arenaa has the right of an extraordinary termination for good cause. An important reason in this sense is in particular:
● if the user culpably violates his obligations under sections 4.1.2 or 4.1.5;
● in the cases mentioned in sections 4.1.3 and 4.1.4, in which e-Arenaa is entitled to delete the user account and block the user;
● the user violates the prohibition of abuse in section 6.6;
● the user uses the services of e-Arenaa to send or save viruses, Trojans or other harmful software / programs.
8.3 Legal Consequences of Termination
8.3.1 Deletion of user account
In the event of termination, the user’s account will be irrevocably deleted.
8.3.2 Payout credit
Any credit on his virtual credit account will be paid out to the user within 30 calendar days of termination if the payout condition is met in accordance with Section 5.4.
8.3.3 Withdrawal Fee and Right of Retention In case of an extraordinary termination by e-Arenaa, a one-off payment fee in the amount of € 15.00 will be charged. The due of the payment fee is immediately. In this case, e-Arenaa is also entitled to assert a right of retention against the user due to any claims for damages by e-Arenaa or another user.
8.3.4 Blocking the user
In the event of extraordinary termination, e-Arenaa is also entitled to permanently block the user from the services on e-Arenaa.
10. AVAILABILITY / ERRORS AND MISUSE / OTHER LIABILITY OF e-Arenaa
e-Arenaa does not guarantee the availability of its services at any time, nor does it guarantee that its services or parts thereof can be made available and used from anywhere.
10.2 Errors and Abuse
e-Arenaa assumes no liability for input, transmission and / or evaluation errors, as well as for damage caused by the improper use of the user account by a third party.
10.3 Other liability of e-Arenaa
10.3.1 Disclaimer of Liability
Unless otherwise stipulated in these terms and conditions, claims for damages and reimbursement of expenses by the user against e-Arenaa, regardless of the legal reason, are excluded, subject to Section 10.3.2 below. This also applies in particular to claims for damages resulting from a crime (e.g. § 823 BGB).
Insofar as liability is excluded or limited, this also applies to the personal liability of employees, employees, representatives and vicarious agents of e-Arenaa.
The limitation of liability according to the above section 10.3.1 does not apply as far as the cause of the damage is based on intent or gross negligence on the part of e-Arenaa or its representatives or vicarious agents;
● in the event of a culpable breach of essential contractual obligations, in which case the compensation is also limited to the damage that is foreseeable at the time the contract was concluded. Essential contractual obligations are obligations that protect the contractual partner’s legal positions that are essential to the contract and which the contract has to grant the partner according to its content and purpose; Furthermore, such contractual obligations are essential, which enable the fulfillment of the proper execution of the contract in the first place and on whose compliance the user has regularly trusted and may trust;
● in the event of damage resulting from injury to life, limb and health;
● in the event of default, but only in case a fixed delivery date has been agreed;
● in the event of fraudulent concealment of a defect;
● if e-Arenaa accepts a guarantee and / or the procurement or manufacturer risk within the meaning of § 276 BGB;
● in cases of mandatory legal liability, in particular under the Product Liability Act.
A reversal of the burden of proof to the detriment of the user is not associated with the above regulations.
11. GENERAL COMMUNICATION RULES
Users can contact one another at e-Arenaa. However, the user undertakes to observe the following:
● not to send surveys or chain letters;
● not to advertise;
● not to commit a criminal offense with his statements;
● not to violate the rights of third parties;
● not to send malicious malware.
12. LICENSES / PUBLIC RELATIONS
The user grants e-Arenaa the simple right of use, which is not limited by time or in territorial aspects on all of his uploads, images, screenshots, contributions and transmissions, e.g. in forums and / or under e-Arenaa, salary-free.
12.2 Public Relations
e-Arenaa is entitled to make the user name, photos or screenshots bear to e-Arenaa, the amount of the prizes achieved by a user, etc. publicly available and to use or to reproduce the informations for marketing purposes in print and online media as well as radio and television. Claims for payment therefore by the user are excluded.
13. STORAGE OF THE CONTRACT TEXT / INFORMATION ON DATA PROCESSING
13.1 Storage of the contract text
The text of the contract is not saved by e-Arenaa and is therefore not accessible to the user.
13.2 Notes on data processing
14. ONLINE DISPUTE RESOLUTION (ODR REGULATION) / NOTE ACCORDING TO VSBG
14.1 Out-of-court dispute resolution
The European Commission provides consumers with a platform for online dispute resolution, which can be contacted at http://ec.europa.eu/consumers/odr/ .
14.2 Note according to VSBG
e-Arenaa is neither willing nor obliged to take part in dispute settlement proceedings before a consumer arbitration board according to VSBG.
15. CHOICE OF LAW / PLACE OF JURISDICTION
15.1 Choice of Law
The law of the Federal Republic of Germany applies to all contracts between e-Arenaa and the user to the exclusion of the UN Sales Convention and other uniform laws, provided that this does not deprive the user of the protection of mandatory statutory provisions in which the user has his habitual residence. The Agreement and any matters relating hereto shall be governed by, and construed in accordance with, the laws of Germany. The user irrevocably agrees that, subject as provided below, the courts of Germany shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the Agreement and any matter arising therefrom and irrevocably waive any right that the user may have to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction. Nothing in this clause shall limit the user’s right or the right of e-Arenaa to take proceedings against each other in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.
15.2 Place of jurisdiction
If the user is a salesman, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from and in connection with the contractual relationship between the user and Score4More GmbH is Munich. If the user, who is not a salesman, has no general place of jurisdiction in Germany or if his place of residence or habitual residence is not known at the time of the legal assertion, the place of jurisdiction is also Munich. In all cases, e-Arenaa is also entitled to take legal action at the general place of jurisdiction of the user. Overriding statutory provisions, in particular those relating to exclusive responsibilities, remain unaffected by this regulation.
16. Tournament and game rules
The check-in which begins 5 minutes before the start of the game ensures that all participants are online and ready for the cup as such the start of the round.
In the first step, the home player (first named player) “adds” the away player in the Playstation Network as a friend. As soon as the friendship has been accepted by the away team, both players start Fifa20.
Now the home player has to create an online friendly game.
The following steps are necessary for this:
-Go to the online tab
-Choose ‘Ultimate Team’.
-Choose the classic friendly match option
-Invite your opponent
As soon as the away player has accepted the request, the match can begin.
16.2 No show:
If the “home player” does not add the “away player” as a friend in the specified check-in time on the Playstation Network or does not create the online friendly game in time, he will be automatically disqualified from the tournament. The “away player” must send the e-Arenaa administrator a screenshot via the app after the check-in time has expired. If the “away player” does not accept the friendship offered within the specified check-in time or does not join the game in time, he will be automatically disqualified from the tournament.
After the check-in time has expired, the “home player” must send the e-Arenaa administrator a screenshot via the app as proof. Players who have set their PSN settings so that they cannot be added as “friends” or receive messages will be excluded from the tournament. This is done to ensure that the tournament runs smoothly.
16.2.1. Game settings:
Online friendly game
Only classic game is played. (no top dog) Please note that when you start a match, you automatically accept it with all the settings, modes, etc. you have made and this is then also rated. Even if the wrong setting is chosen, the match will be scored. You have the option to file a protest at the beginning of a match to avoid the scoring of the match.
16.2.2. Match rules:
Training cards, so-called push cards, are prohibited. If a player uses this, this must be proven by means of a screenshot or video and the game must be left before or immediately after the kick-off. Loan players: Loan players may not be used
Agreements that deviate from the e-Arenaa rules are not permitted and will not be accepted or taken into account in the event of a conflict. The e-Arenaa rules have been created so that every player can always be sure how he / she has to play.
If the game ends in a draw, it will automatically continue into overtime and then move on to penalties until a winner is determined.
16.2.5. Abort game:
In case one of the two players abandons the game, the player will be automatically disqualified. This also applies if it should happen due to connection problems. The players are responsible for their own technical problems (hardware / internet).
16.2.6. Match media
Since all game data (screenshots and videos) are essential for the e-Arenaa administrator to be able to make a decision in a problem case, they must be kept for at least 90 days. Basically, you should upload match media to the match page as soon as possible. The simulation or manipulation of the game data is prohibited and will be reported to the responsible law enforcement authorities, regardless of any sanctions imposed by e-Arenaa. Simulating and manipulating game data is a criminal offense.
Every game must be recorded with the “share button” on the console so that e-Arenaa has information or evidence in the event of a conflict. Complaints without an admission and evidence can unfortunately not be considered!
16.2.7. Pinning Evidence
Pinning evidence is the duty of every player in every match the player plays on the e-Arenaa app. Evidence has to be uploaded in the form of photos taken directly through the e-Arenaa app when entering the result. By taking photos directly within the app, manipulation and attempts at deception are prevented.
Do not close the game or the in-game round until you have entered the complete result. The required screens may no longer be available!
As soon as both players are shown in a match, the match should start quickly. Intentional delay in the tournament may result in disqualification of the player. If no result or support request has been sent after the lap time has expired, and an opponent is reported as not having appeared, e-Arenaa has the right to disqualify players or teams from a cup.
16.2.9. Game version
All players must have the latest version of the game installed in order to participate in E-Arenaa tournaments. Updates must always be installed before the tournament starts so that there are no risks of the process getting delayed.
16.2.10. Connection and technical problems
Everyone is responsible for reaching the best possible connection (ping), limited to the region and the technical situation. All downloads and programs that are not required to play the match must be closed.
Failure to comply with the rule may result in the player being disqualified.
Players are responsible for their own technical problems (hardware / internet).
Matches are not postponed because of such problems and must be played.
If a player gets thrown out of the game due to a broken internet connection, the player lost the game.
16.2.11. Illegal Actions & Bugs
Any action that gives an unfair advantage is illegal. This includes exploiting game bugs in any possible way. If a player uses a bug in a cup, he will receive a warning the first time and will be disqualified the second time.
16.2.12. Fair play
A minimum level of fair play is required to ensure that the leagues run smoothly. Each player undertakes to deal with his opponent as he would like to be treated by him. If this fair play requirement is disregarded, the administration team reserves the right to disqualify the players. Disregard of the fair play requirement all unsportsmanlike conduct!
If the above-mentioned rules and processes, as well as the general rules of conduct, are disregarded by a player, this will be checked and, if necessary, a blocking follows, as well as the total loss of the purchase price already paid for the ticket.
17. FINAL PROVISION
Should a provision of these GTC or a provision later incorporated into them be or become wholly or partially ineffective, void or impracticable, or should a loophole in these GTC or their supplements emerge, this shall not affect the effectiveness of the remaining provisions. Section 306 (2) and (3) BGB remains unaffected.
If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any other provision hereof.